Have any questions? Call us | 760.268.1080

Shipping & Returns

-Shipping costs vary greatly depending on location.

-We ship by UPS or USPS for all small orders (PREPAID). Orders over 300lbs. are shipped by common carrier with our 78% discount FREIGHT COLLECT.

-You may add your preferred method of shipping in the "Comments Box" upon checkout and we will do our best to find the most cost effective way of packaging it.

-We will contact you to review your order with a finalized total (including shipping) and to get payment information. Your order will not ship until we receive payment.

-No shipping to P.O. Box numbers (unless shipping via USPS)

For orders to Hawaii and Alaska or for international inquiries please contact us directly for shipping options. 760-268-1080.

-If you have any problem with your purchase please let us know. We can not accept returned sales which have been altered, cut, milled, etc. from original sales state. Any canceled orders are subject to charges, such as restocking fees, at the discretion of Tropical Exotic Hardwoods. We will strive to ensure our customer satisfaction.

Please feel free to contact us 760-268-1080 if you have any questions or if you would rather place your order over the phone.